The Final Exam is a question essay-based exam covering all readings, class discussion and lectures from Chapters 8-12. Questions are focused
ensuring your knowledge, synthesis, and application of the variety of theories and perspectives covered and their implications to organizational
communication. Responses to each question should be a minimum of 250 words.
Answer all five (5) of the following questions. Create a word document (with your name!) and include the questions. No exceptions. Students are
expected to provide proper APA citations – both in-paper – (author’s name, year) after a direct quote, paraphrase, statistic or graph, as well as a
works cited page.
- What are the major obstacles to adopting Web 2.0 communication tools in the workplace? Provide examples to support your answer.
- Write an email request a letter of reference from one of your professors for graduate school. In this message, include why you want this professor’s
recommendation. What tone will you project in your email request? What information would you want them to include that would make it an effect
letter? How could you make it easier for your instructor to write this letter for you? How could you show courtesy to your professor since they are
using their own time to do this for you? How will you order this message? What will be the subject line? - Assume you own a computer retail store located near your campus (give the store any name you want). You have sold fewer PC’s in recent years
due to the strong demand for Macs (Apple computers) among university students. Write a brief sales letter to reach all student housing units with a
goal of encouraging students to purchase PCs from your store. You can do online research to help you contrast PCs with Macs (advantages,
functionality, pricing, etc.). Include the components of effective persuasive messages! - Write a brief bad news message concerning the cancellation of a tuition-reimbursement program to your employees. Explain that the company has
lost money in three of the past four years and that you need to take actions to make the company profitable again. Include the components of
effective bad-news messages! - Choose three topics of interest that you could research. Write three specific research objectives that could provide a clear direction for you to
collect primary data or gather secondary research.