The book describes a set of core competencies that all healthcare professionals should have to meet the
needs of the changing healthcare system in Chapter 4. List these competencies and provide two examples:
one example explaining where those competencies are being employed; the other example explaining the
deficiency in employing these competencies. (2-3 paragraphs)
The authors constantly focuses on the gaps in educating healthcare professionals. What improvements do you
think (if any) have been made in the training of professionals in your experience or knowledge of the field.
Provide examples. (1-2 paragraphs)
Chapter 14 describes six primary principles in the concept of practice redesign. List and briefly describe the
meaning of each principle. Which principle do you think would be the most difficult to maintain? (2-3
paragraphs)
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