Read the case study “Anthem Benefits from More Business Intelligence” on pages 480-481 of
the textbook. Then, address the prompts below.
Discuss the problem with the old human resources (HR) system at Anthem.
Describe the new People Data Central (PDC) portal adopted by Anthem. What does it do, and how does it
improve data analytics capabilities at Anthem?
How will the new PDC portal help the HR department make better decisions?
Textbook:
Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.).
Pearson. https://online.vitalsource.com/#/books/9780135192047