leadership and strategic planning

-Explains in detail the rationale for selection of a change that management could undertake. Explains in detail why the change is needed
-Selects a change process and outlines all of the steps necessary to initiate the change
-Identifies the three phases of planned change and gives examples of actions needed in each phase specific to the proposed change
-Identifies the change agent and discusses the role of the change agent including a minimum of 3 needed skills
-Identifies both internal and external forces related to the change and evaluates the need for the change