By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 1: Identify variables within an organizational structure that can promote conflict.
Describe reasons for conflict within an institution or organization.
Competency 3: Apply appropriate strategies to reduce or resolve conflicts.
Recommend a conflict resolution strategy for functional conflict.
Recommend a conflict resolution strategy for dysfunctional conflict.
Competency 4: Analyze the impact of conflict on relationship building in face-to-face, virtual, cyber, and group communication.
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.
Competency 6: Communicate effectively in a variety of formats.
Write coherently to support a central idea in appropriate format with correct grammar, usage, and mechanics.
PREPARATION
Search the Capella library and the Internet for scholarly or professional articles that address institutional conflict and institutional change. You will need at least three articles or resources to use in this assessment.
INSTRUCTIONS
Complete the following:
Describe at least three reasons for conflict within an institution or organization. How might individual differences and perceptions contribute to the conflict?
Explain the role of functional conflict in institutional change.
Explain the role of dysfunctional conflict in institutional change.
Recommend one conflict resolution strategy organizational leadership could use with functional conflict