1. How does diversity management differ from EEO or AA? Isn’t this just “old wine in new bottles”?
2. Why does diversity management require changes in our mission, culture, or values? It’s just a personnel issue, right? Can’t we just say we value diversity, and let it go at that?
3. How will diversity management programs affect these specific areas of human resource management policy and practice: recruitment and retention, job design, education and training, benefits and rewards, and performance measurement and improvement?
4. Won’t this put the AA office out of business? How will you ever sell it to them?
5. Has anyone else done this before? What results did they see?
6. If we’re going to do it right, what are the characteristics of successful diversity management? Of an unsuccessful one?