You are assigned to supervise a student in training to become a principal. During your planning period, you decide to leave the principal trainee in charge. When you return, you find that these issues have occurred:
● A student came to the office because the teacher sent her out of the room for being disruptive.
● An irate parent called to complain about the excessive amount of homework assigned to her student the night before.
● The fire inspector showed up and asked about the location of the school’s safety manual.
The principal trainee was overwhelmed because they did not know what to do in each situation. After you calm them down, you realize you need to share some leadership skills with them to help them feel more confident as a leader. What kinds of skills would the trainee need?