Describe three techniques you will use as a manager to reduce employee accidents and injuries in a hospitality, recreation or tourism business or organization (write full sentences in paragraph form and include details from Chapter 14 in your own words to support your statements in every posting).
3. Describe the techniques discussed in Chapter 14 to manage guest relations in a crisis situation (write full sentences in paragraph form and include details from Chapter 14 in your own words to support your statements in every posting).