An essential tool in Operational Excellence is Workflow Mapping

An essential tool in Operational Excellence is Workflow Mapping. This tool helps stakeholders visualize
complex work systems (including material and information flows) and address disconnects, redundancies,
and gaps in how work gets done between the beginning and end of a value stream or end-to-end
process. Since it is nearly always a mistake to initiate changes without having a clear picture of how the
system is currently functioning, we are beginning our Course Project with the creation and analysis of a
Workflow Map.
Guidance and Reminders for this Assignment:
• You should select the map type that best describes the (potential) operational improvement
initiative you are exploring AND that you can accurately complete based on your knowledge
of the workflow details. Your selection rationale is the topic of the Week 3 Discussion
Question. It is important that you consider the feedback from your professor and classmates
to validate, and if necessary, refine your choice of map type for this assignment.
• For this assignment, you will create one of the following map ty