You are the CIO of a manufacturing firm. The CEO and CFO continue to express concern over the lack of integration among business processes within their functional business areas. They believe the solution for this is an ERP system coupled with Supply Chain Management and Customer Relationship functionality.
Both executives have heard negative reports from executives in other companies and from the press of failed ERP implementations. To avoid duplicating the same situation in their organization, the CEO and CFO request that you submit a Proposed Approach to Implementing an ERP System report. Ultimately, these organizational leaders want to determine if their company is ready for ERP.
Your initial deliverable is a draft document that should include the following content:
A proposed approach to conducting a needs assessment/requirements gathering initiative. The requirements should reflect which functional business processes your firm needs to implement.