Advanced Insurance Broking

  P​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​rovide a brief context for an insurance broking organisation, or a division of an insurance broking organisation, with which you are familiar. For this insurance broking organisation, or division of an insurance broking organisation: • Explain briefly, three significant examples of management information ​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​(MI) currently used to measure the quality of service provided to existing clients. • Analyse, for each of these three examples, how effectively MI is used in understanding the quality of service. • Recommend, based on your analysis, changes to MI that will improve the understanding of the quality of s​‌‍‍‍‌‍‍‌‍‌‌‍‍‍‌‍‌‌‌‍​ervice.