Amazon and Zappos

Review the background material, including the video about Tuckman’s steps for group formation. Begin the
assignment by reading the Stretch (2016) reference as well as chapters 9 and 10 in the Organization Behavior
textbook found below and on the Background page of this Module.
The focus of this assignment is on group (or team) formation to improve team performance and resolve group
conflict. The easiest way to learn about this is to put a group or team together—but you must first decide if you
need a group or a team.

https://www.youtube.com/embed/EJ4uVsSqQ9k. Standard YouTube License.
Research your selected company duo. Select the one company in that duo that you want to conduct a quick
SWOT analysis on (Strengths, Weaknesses, Opportunities, and Threats). Select one of the identified
Weaknesses to develop a group or team that will investigate a possible solution for the weakness.
Your 2-page essay will cover the following topics:
Did you select to form a group or a team? (Explain the difference between them.)
What weakness did you select to research and why did you select it?
What steps will you take to develop the right team to turn this weakness into a strength?
What will you do if there are conflicts in the group?

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