Define the process problems in the case. Do they result from poor communication, missing
leadership, muddled decision-making, incomplete problem solving, ineffective group norms and rules,
inadequate conflict resolution strategies, inadequate structure or design of the organization, some, all, or some
other reason?
Deliverable: A two-page (APA style) report that includes: identification of process problems and cite evidence in
at least 5 process areas.
Define the task - Know what is require
Consider the theories discussed in class:
Organization structure - leadership principles
Processes
Identify problems
Apply the theories
Document your ideas - compare it to another idea ( Exxon Valdez) what did they do to regain/ rearn the public
trust? What did they do to assist with the clean up? etc. Did BP and the deepwater do the same thing.
Make recommendations/ form conclusions
Write the report
https://www.youtube.com/watch?v=IJYVHsnc__A -- A video of the Exxon Valdez. (This is just information on
Exxon. Youtube video can not be use as a source)