Customer Perceptions and Satisfaction

You are hired as the administrator of a rural hospital and have been given the task of creating a mission and
vision statements for the hospital.
Before introducing each statement:
Discuss the purpose of each statement and the role each one plays in establishing goals and overall strategies
for improvement within healthcare organizations
Be sure to synthesize findings from a peer-reviewed journal and with material from the assigned readings in
the textbook
Initial Response should be:
Use complete sentences that are free of spelling and grammatical errors

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