The logistics involved in disaster relief operations is unique because it is subject to irregular demand patterns and unusual constraints. The logistical needs of humanitarian organizations frequently exceed the capabilities of current emergency response approaches.
Despite this, many organizations continue to underestimate the importance of logistics in disaster relief operations. The humanitarian sector lacks operational knowledge and there is a shortage of investment in technology, communication and equipment.
Therefore, the use of commercial third-party providers in humanitarian logistics should be investigated.
Can commercial third-party providers add any value? If so, what criteria should buyers (humanitarian relief agencies) use for employing commercial third-party providers? What real systems can relief agencies use for measuring third-party logistics performance? Should commercial third-party providers make profit from a humanitarian contract?