Consider yourself a Global Manager of a Medical Company (Daway) leading a chain of retail pharmacy in Saudi Arabia, Jordan and the United Kingdom. This company uses digital solutions for their business, but it focuses heavily on its retail sales. However, due to the recent Covid-19 pandemic, the way how they do business has been remarkably impacted and was not just for sales. The impact of this pandemic affected the way this company work, communicate and operate.
Therefore, as the global manager of Daway Medical Company (DMC), you are required to develop a detailed strategy on the following:
• An introduction to the topic.
• What are the limited options that Daway currently has regarding dealing with the pandemic? Explain.
• What is the level of technology urgency Daway needs to sustain its performance?
• As a global manager, leading from home involves the leverage of digital capabilities. What are these capabilities? List and explain at least 3.
• What type of virtual management characteristics will be implemented, and why? Explain.
• How will the virtual teams work together?
• What tools are they using for communications and task management?
• How will you manage to deliver the new changes within a short time in different locations in terms of language, cultural, time, political, and economical differences?
• What are the techniques that you will be used to create a strong team with a high level of teamwork?
• What are the advantages and disadvantages of managing a virtual team?
• What types of conflicts might occur between members? When they happened, how will you solve them?
• As a manager, how will you manage the outsourced projects?
• What techniques that you will apply to encourage and motivate your team for improvement?
• Conclusion.