Mona is the director of learning outcomes at High Hill University. This role is new to the division of student affairs; however, the culture of evaluation and assessment at High Hill is strong. Mona has been in the position for two years and is approaching her first national accreditation visit. As part of her job, she is responsible for submitting the outcomes data from the student affairs division.
She quickly realizes that data at High Hill are tremendously unreliable or nonexistent for many offices. The advising office recently conducted as CAS self-study, but she can find no other reliable data sources to assist her in her reporting. Mona has four weeks to submit the final report for review prior to the visit.
If you were Mona, how would you begin addressing this issue?
What ethical issues are involved in using data you believe are inaccurate?
Discuss a plan for Mona as the university approaches this accreditation visit.