Gardner – Art of impression management RP

Give 3 general insights you had from reading this article?
We can not help but make an impression on others, give 2 types of impression management (IM) have you observed at work (or in classes)?
What can you do as a manager to avoid being manipulated by employees and/or peer who use IM strategies? Be specific, give examples.
Beyond a strong performance appraisal system, what specific things can an organization do to help managers avoid being manipulated by IM strategies?
How does this article reinforce what we have learned about EI?
Should this article be used again, why or why not? You will staple this to your self-rating of general class participation sheet and turn in.