Compare the good and poor listening behaviors identified in your post to the behaviors your colleague described.
Suggest one or more strategies that your colleague could have used to improve conversations with the poor listener they identified.
Highlight at least one additional way in which your colleague’s analysis aligns with this week’s Learning Resources.
Add at least on resource
Respond to two or more of your colleagues’ posts in one or more of the following ways:
Describe a specific takeaway or insight you gained from your colleague’s account.
Respectfully pose one or two additional questions to encourage your colleague’s further reflection and insight on empathetic communication.