- Define health care management and health care managers.
- Delineate the functions carried out by health care managers and give an example of a task in each function.
- Explain why interpersonal skills are important in health care management.
- Compare and contrast three models of organizational design.
- Why is the health care managers’ role in ensuring high performance so critical? Explain.
- Characterize the health care manager’s role in change management and assess the extent to which this had an impact on the success of the change process.