1.) Comment on the handling of this case by the supervisor, production manager, and director of human
resources.
2.) How much concern should organizations show employees before taking disciplinary action for personal
family problems? Explain.
3.) To what extent were consistent discipline and due process applied prior to the discharge?
4.) If Kinder’s discharge went to arbitration, how would you decide the case? Why? What arguments would
labor and management present to support their respective positions?