Improving Performance at the Hotel Paris

Textbook info:
Dessler, G. (2020). Human resource management (16th ed.). New York: Pearson. eText ISBN13: 9780135174470
May be purchased from any source. Here are two for easy reference:
Pearson Publisher’s site: https://www.pearson.com/store/p/human-resourcemanagement/P100002593466
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Read the case study “Improving Performance at the Hotel Paris: A New Career Management System” at the end of Chapter 10. Read the case scenario, respond to the questions, and then conduct further research in peer-reviewed journal articles to support your responses to the questions.