The Portfolio Project demonstrates your ability to apply knowledge of the case management experience in
human services by synthesizing the information from the readings, class work, scholarly sources, and students’
work and life experiences. The purpose of this project is to integrate human service needs with evidence-based
interventions, and to apply both to a fictitious human service setting and population.
In this assignment, you are asked to complete a service plan, using the service plan template provided (located
under this assignment in Module 8), for a client with multiple needs.
Directions:
Select one of the following clients:
Client A: Jerry, a 29-year-old African American male. Jerry presents with difficulty finding a job. Jerry has some
developmental delays and a learning disorder. He is dyslexic. He recently lost his best friend, Roger, in a car
accident. Jerry has been using alcohol daily to cope with his feelings of grief and loss. Jerry does not have a
car and lives with his mom who often provides transportation to his doctor visits and job interviews. Jerry’s
mother believes he is being discriminated against by prospective employers because of his race, disability, and
past legal involvement.
Client B: Kim is a 17-year-old Hispanic female who identifies as lesbian. She was recently kicked out of her
house after her mom found a love letter she had written to a female schoolmate. Kim’s mom is a devout
Southern Baptist who believes that homosexuality is a sin. Kim’s father’s whereabouts are unknown. He left
Kim’s mom when Kim was an infant. She never knew him. She has been anxious, can’t sleep, and stays with
friends or sleeps in an alley near her high school. She has been taking showers at a local truck stop and
walking to school. She loves school and wants to get a graduate degree in veterinary medicine, but she has no
place to call home, no job, and is running out of spending money.
Thoroughly identify at least four case management needs of the selected client in your service plan.
Develop a list of strategies and interventions based in research to treat the case management needs of this
client. Include a summary of at least three different interventions. Incorporate at least one scholarly journal
article to provide support for your descriptions. (Hint: The CSU-Global Library is a great place to find your
resource!)
Distinguish between direct interventions and care coordination/advocacy that will be used in the treatment of
this case management client.
Identify and distinguish among the distinct roles of the case manager and client in your service plan.
Address cultural considerations in treating the population in need.
Describe and address ethical considerations applied in the case management treatment of this population.
Additional Requirements:
Discuss and cite a total of at least three scholarly sources (including the citation requirement noticed above in

3), other than assigned readings for this course, to support your analysis and positions. The CSU-Global

Library is a good place to find scholarly sources. For any references used, include a list at the end of your
service plan, as a separate reference page. Cite your sources in APA format, following the guidance provided
in the CSU-Global Guide to Writing and APA (Links to an external site.).