Hometown Cars has suffered challenges over the last several months since the previous general manager left the organization. Because the company did not have a succession plan in place, the sales manager, service manager, and parts manager attempted to run the organization on their own, without real leadership and without feeling fully empowered to make decisions. As a result, sales have been down company-wide, and there have been a number of personnel issues surrounding lack of motivation. As the new general manager, you’ve been developing a Motivational Game Plan for Hometown Cars that includes investing in your team, giving feedback and setting goals, and using competition and rewards in order to motivate your employees.
The final steps in this process are to bring all the parts of your plan together, identify a strategy for using motivation to build leaders at Hometown Cars, and then submit your final Motivational Game Plan to the “CEO” for review.
Please do the following:
This worksheet has 2 sections. Answer the questions in Section 1 and Section 2. (Before completing these sections, be sure to review and incorporate the feedback you received from your instructor on Assignments 1-3.)
SECTION 1: Summarizing Your Plan
1. In 1-2 paragraphs, summarize Part 1 of your Motivational Game Plan – Investing in Your Team Members for the CEO of Hometown Cars.
2. In 1-2 paragraphs, summarize Part 2 of your Motivational Game Plan – Feedback and Goal-setting for the CEO of Hometown Cars.