*Write a polite letter to Saratoga telling them that you’re still going to charge them full price for the first visit and
design plan.
Things to consider:
*How can you deemphasize the bad news?
*What options can you offer them?
*How can you make them want to deal with you?
*How should you organize your letter?
*What sort of subject line would be appropriate?
*Saratoga could get many of the basic services they need from a company like Comcast. Why do they need
you?
*What writing style elements do you need to use?
*Make up any necessary information to make your letter more convincing.
*Business Letter format can be found at OWL Purdue.