The administrator of a large physician group practice is becoming alarmed about the growing level of turnover the organization has recently been experiencing. It has already passed the industry average, and she is concerned about the practice’s capacity to staff the medical clinics for the upcoming flu season. In conducting exit interviews, she learned that the employees who are leaving generally like their work and they feel their salaries are fair; however, they are unhappy with the way their managers are treating them, and it is creating stress in their lives. They are leaving to take less stressful positions in other health care organizations.
1. how should the managers behave differently so the employees experience less stress on the job?
2. What strategies can the organization use so the employees experience less stress on the job?
3. What could the individual employees do to help manage their own stress levels more effectively?