Reflect on a professional encounter that you had with a patient.
• Describe the encounter.
• Describe the communication strategies used and identify the effectiveness of those strategies in that situation.
• Based on evidence, how helpful were those strategies?
• Describe how you knew whether they were effective or not.
• Critique the experience for barriers encountered both from the patient perspective and yours (the provider).
• And finally, if you could do it again, what other or different strategies of communication might you have used? Why?