Restaurant review Cote Brasserie

Evaluate the overall effectiveness of the operations. 1. Introduction 1.1 Report Content 1.2 Background on chosen restaurant 2. Sector characteristics 3. Type of operation and markets served 4. Customer profiles and evolution of the hospitality consumer - Theory 5. Menu Evaluation – Food quality, innovativeness, presentation, value for money, HR, customer experience, marketing – compare to theory 3 Conclusion 4. Recommendations 5. Reference List The practices observed in the establishments must be compared to academic theory throughout the report. Your conclusion should summarise the most important findings, and evaluate the overall effectiveness of the operations from the point of view of meeting customer expectations and maximising revenue. Evidence should be provided in the appendices to support your work, completed check-lists, menus and photographs. All documents in the appendices should be clearly referred to in the main text.