It competes and plans to grow by selling high-quality motors at a low price and by delivering them to
customers quickly after receiving customers’ orders. There are many other manufacturers who produce similar motors. Ridgecrest believes that
continuously improving its manufacturing processes and having satisfied employees are critical to implementing its strategy in 2015. Is Ridgecrest’s
2015 strategy one of product differentiation or cost leadership? Explain briefly. Also, indicate a measure you would expect to see in Ridgecrest’s
balanced scorecard for 2015