Serving the public in museum

Write a reflection on the concept of ‘serving’ the public in museums. Reference the learning materials. Possible points to consider include: what is key to engaging the public according to Simon?
Opening up the Museum: Nina Simon @ TEDxSantaCruz
How is an artifact a social object? What constitutes decolonizing museum practices, according to Catlin-Legutko, or to Lonetree?
We Must Decolonize Our Museums | Cinnamon Catlin-Legutko | TEDxDirigo
https://youtu.be/aIcwIH1vZ9w
https://youtu.be/jyZAgG8–Xg