Complete Chapter 11 Summary Review Questions: 2 & 6, on textbook page 355.
- Define emotional intelligence (El). What are the key elements of El? Why is El so important to successful strategic leadership? Address potential "downsides."
- Firms that fail to behave in an ethical manner can incur high costs. What are these costs, and what is their source?
• Place the results of the exercise(s) in a single document. Include your names, class, section number, group number, and the number of the exercise(s) on the attachment.