- Read Comprehensive Case: Automated Retailing: A Driver of Profits and Cost Saving. 2. Please cover questions 4, 5, 6 and 7 only making it clear what topics you are covering where. 3. Include a short introduction and conclusion to your case study. Include a title page, a references page and in-text citations to all references listed. The title page and references do not count toward word count. Use APA formatting. IMOPRTANT: Please write a brief introduction and conclusion to the case study. Also, please answer each question and put question number before your answer. The text book (Berman, B., & Evans, J. R. (2013). Retail management: A strategic approach. NY: Pearson Prentice Hall.) needs to be cited for key course concepts.