select one of the following groups in need from which you will base your outline:
Children and families
The elderly
The homeless
Mental illness
Physical disability
Prepare an outline that identifies (lists) and describes each of the content areas below (three to five sentences for each area) that you might use with clients from this group if you were a human services professional. Some of these areas will be addressed in later weeks, which will require you to refer to specific chapters of The Interpersonal Communication Book.
Communication Book:
Describe one communication theory that can be applied in a health and human services setting.
Describe an effective verbal communication technique in a health and human services setting (Chapter 4) and how you would use it.
Describe an effective nonverbal communication technique in a health and human services setting (Chapter 5) and how you would use it.
Describe one empathy skill in interpersonal and group settings (e.g., one-on-one client interaction, facilitating a group session, etc.) (Chapter 6) and how you would use it in both situations.
Describe the impact of family, culture, and gender related to your communication with clients (varies by Chapter).