What does Arlie Hochschild mean by “emotional labor”? How does the concept help us understand the specific demands of work in the service sector? How do Miliann Kang and Adia […]
Emotional Labor
Emotional Labor
What does Arlie Hochschild mean by “emotional labor”? How does the concept help us understand the specific demands of work in the service sector? How do Miliann Kang and Adia […]