Explain the principles of and barriers to effective interpersonal communications. •Analyze the role of communication in developing and maintaining ones self-concept, self-image, and self-esteem. •Differentiate appropriate levels of self-disclosure and emotional intelligence in various relationships. •Describe strategies for using communication techniques to resolve interpersonal conflicts. •Analyze the impact of gender and culture on interpersonal communications.
Referring to Bevan and Sole in Chapter 1 (see section 1.4 specifically), explain two basic principles of competent/effective interpersonal communication. These include taking responsibility for your behavior, sharing meaning, acknowledging your view is only one, respecting others and yourself, and practicing being a competent communicator. •Describe an instance of miscommunication that illustrates one or more of these principles. If absolutely necessary, you can use a hypothetical exchange. Be sure to give precise details so it is clear what went wrong. •Identify one or more barrier that caused this miscommunication. To give you some examples, it can be things like culture, ideas of the self, or various types of noise that disrupted the receipt of the message. •Explain how the barrier(s) interrupted the process of successful communication and how these barriers can be overcome based on what you’ve learned in this course