The Engagement Process within the context the Agency Royal Care USA

 

(https://www.royalcare.nyc) between Social Work and the Patient

1) This assignment addresses competencies #1 and #2. Agencies provide services within communities. It is essential for social workers to have an understanding of the agencies in which they work and the communities they serve. This assignment requires you to become familiar with the organization, the services you can provide for your clients, the parameters that guide your engagement and eventual interventions with your clients, and the process of growing self-awareness in supervision.
A. Agency:
•Provide a brief history of the agency/organization, For profit? Not-for profit? Where does the primary funding come from? Please include any other disciplines operating in the agency. •What is the agency/organization’s mission statement?How is this carried out through the services the agency provides? Give an idea of the breadth of services provided and how they are delivered (individual, group, advocacy, etc.). Has the mission statement changed over time? What brought this change about and how did this affect the delivery of service?
B. Community:
•What type of community does the agency serve? Geographic? Virtual? Issue/Problem based?
•What are the demographics of the community?
•Is there an overlap of services similar to your agency in this community?
•Provide your assessment of community strengths and resources•How does knowledge of the agency/organization and the community it serves help you in your practice? Based on what you have learned about theagency/community, how do you see the social worker’s role in the agency?

C.Give an account of what the client encounter with this agency/organization looks like:
•What is the process the client goes through from initial referral and intake?
•Provide a description of a client system with whom you are now engaged. Include the clients strengths & challenges.
•Describe in detail your experience engaging with this client system. Identify the differences and similarities between you and the client system (racial, age, ethnic, & socioeconomic, religion, etc.) and how these affect the engagement process including any biases that may have arisen for you and/or the client. •Using social work terminology, describe the skills you are using to engage with this client. Please add some material from a process recording that reflects the early stage of engagement with this client/client system and your use of social work skills.•Integrate the social work literature and how it informs your approach to engaging this client/clientsystem.

D. Speak to your experience of learning about your own beginning process of social work practice•Speak to the experience of opening up and being vulnerable with your field instructor and what it has been like to receive critique, feedback and guidance in this process
•What has it been like to get to know yourself in the process of becoming a social worker?
What have you learned about yourself? About the conscious use of self?

 

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