- What is the mission statement of the organization?
- What are the major problems of the organization’s
clients? - What services are provided by the organization?
- How are client needs determined?
- What percentage of clients are people of color,
women, gays or lesbians, older adults, or members
of other at-risk populations? - How much and what percentage of funds are
received from each source? - What types of clients does the organization refuse?
- What other organizations provide the same
services in the community? - What is the organizational structure? For example,
does the organization have a formal chain of command? - Does the organization have a board that oversees its operations? If so, what are the backgrounds of the board members?