Advanced Technical Writing

more thorough training for new and current employees regarding sanitation processes. In order to come up with an effective strategy, it is important to analyze all relevant information in order to understand why customers have become ill and what needs to be done moving forward. It is also imperative that The Lookout begins considering internal and external communication strategies as part of their response plan. Internally, they must communicate clear instructions on how employees can prevent similar incidents occurring again in the future by following hygiene protocols more strictly; this includes washing hands often, using gloves when touching food ingredients, storing food properly and disposing of any potentially hazardous materials safely. Externally speaking, it will likely be necessary for the company to issue press releases making sure everyone knows about their stance on safety procedures within restaurants as well as providing updates on any improvements made or measures taken in light of this incident. To ensure that all stakeholders are kept abreast of the situation - customers, suppliers etc.- The Lookout may consider issuing newsletters or sending informative emails detailing these changes taking place over time so people can be assured that proper steps are being taken by the company going forward for prevention purposes. Additionally, it would be beneficial if The Lookout created an incident report which outlines what happened during this particular event from start to finish beginning with details such as who was affected and how they were impacted followed by a description of both internal (e.g., employee negligence) and external factors (e.g., supplier malfunction) that may have contributed either directly or indirectly towards the customer\'s illness(es). Furthermore, wording should be chosen carefully so as not to point fingers but rather state facts without causing further confusion; after all accuracy is key when dealing with matters related to public health which could influence people\'s decisions whether or not they want dine at your establishment afterward depending on how honest you seem whilst handling this crisis appropriately yet humbly since admitting mistakes takes courage especially when those mistakes could end up costing someone’s life instead only paying lip service towards implementing change eventually resulting in nothing materializing from mere promises alone . Section 2:Memos addressing the situation from different angles include: Memo 1: Explanation How Problem Can Be Addressed – This memo should outline step-by-step actions The Lookout is taking internally in order remedy this issue moving forward such as implementing more thorough training programs centered around restaurant sanitation guidelines across all locations along with other necessary measures being taken like increased inspection frequencies during meal preparation times among others aiming at minimizing potential hazards whenever possible hence removing potential risks before something tragic happens again due whatever reasons man-made or otherwise arising out because unfortunate circumstances beyond anyone's control too sometimes unfortunately occur ... Memo 2: Explanation Of Progress To Date –This memo should provide readers an overview of progress made since initial reports came out concerning contaminated greens found inside certain locations reminding folks both old & new alike exactly what dynamic steps being implemented make sure same thing doesn't happen anytime soon lest history repeat itself again unfortunately requiring another costly cleanup process otherwise known better days ahead thanks precisely planning today... Memo 3: Response To Inquiries About Situation – Here one should address questions asked by various stakeholders inquirers alike needing answers clarifying everything involved here ranging anywhere reports lab results already obtained pending test results still waiting confirmation having compiled checklist findings thus far hopefully putting minds ease once answerable queries addressed leaving less doubts skepticism lingering air unhelpfully.. Memo 4: Spreading Information On Lab Reports Results – Last but certainly least remains most important responsibility distributing news relating laboratory tests performed investigating matter fully releasing findings according regulations standards required noting discrepancies anything unusual recorded worth mentioning help build trustworthiness amongst target audience finally alleviating fears concerns put forth earlier upon learning bad news initially … Section 3 :A website page explaining how The Lookout has fixed its image could begin by reassuring everyone—customers included—that steps have already been taken toward resolving this problem permanently through additional training for staff members regarding proper sanitary practices amongst other corrective measures being implemented assuring them no stone left unturned ensuring similar calamities don't take place ever again either send wrong message lowering overall morale damaging reputation irreversibly elsewhere... Furthermore highlighting commitment towards health & safety emphasising value placed upon keeping patrons safe guarded upholding highest standards hygiene maintenance providing added peace mind knowing extra precautions times like these continue mandate preventing situations getting worse ever worse following advice given specialists best interests everyone currently foremost priority wholeheartedly shared team collectively feel reassured sense security maintained however long needed re-establishing bonds loyalty renewed connection forged strengthened further despite recent events transpired thank luck none affected ultimately ending positively hoped desirable outcome everybody concerned equally ...

Sample Solution

  Section 1: The Lookout is a quickly growing restaurant chain that has recently been caught in the midst of a public health scandal. Customers have become ill from eating at several locations where lettuce and spinach were infected with E. coli. The company is now looking for ways to address the situation, including