You are a training designer for a consulting firm. Your supervisor has allowed you to pick your next assignment. There are two options available:
• Training on how to troubleshoot a new computer circuit board for 50 electrical engineers, between the ages of 35-55.
• Training on customer service skills for 15 newly hired call center representatives, between the ages of 19-30.
Choose ONE of the options and discuss what considerations are important in how you design the training. What approach will you suggest to address the who/what/when/where/how of training design?
Are you interested in this answer? Please click on the order button now to have your task completed by professional writers. Your submission will be unique and customized, so that it is totally plagiarism-free.