Email and Surfing the Internet

Analyze something many of us do everyday; sit at a client desktop
and send and receive email as well as surf the Internet. In a brief essay:
Identify which application protocol is used for each activity.
Describe the path, referencing the OSI model, that the packets travel after you hit .
Finally, identify future trends and applications based on Instant Messaging and video and web services.
Knowing what should happen during these two types of interactions sharpens your troubleshooting skills.