Consider yourself as Global Manager for a Medical Company (Medawa) that is leading chain of retail
pharmacy in Saudi Arabia, Jordan and United Kingdom. This company uses digital solutions for their
business, but it focuses heavily on its retails sales. However, due to the recent Covid-19 pandemic, the
way how they do business has been remarkably impacted. Not just with sales, the impact of this pandemic
effected the way this company work, communicate and operate.
Therefore, as the global manager of this Medawamedical company you are required to develop a detail
strategy on the following:
• Introduction about the topic.
• Explain what are the limited options that Medawa currently have regarding dealing with the
pandemic.
• What is the level of technology urgency Medawa needs to sustain its performance?
• As a global manager, leading from home involves the leverage of digital capabilities. What are
these capabilities? List and explain at least 3.
• Explain what type of virtual management will be implemented and why?
• How the virtual teams will work together?And answer the following questions:
i. Who is the Hybrid Manager of the company? Location? Clarify the tasks?
ii. Who is the Virtual managers of the company? Locations? Clarify the tasks?
iii. Virtual teams spread among multiple locations, for each team member define their Department,
location.
iv. For each Group/Department, Clarify the tasks of each team member.
• What tools are they usingfor communications and task management?(Give 3 Real-World
examples you can use them for virtual communications and 3 Real-World examples of task management).
• How you will manage delivering the new changes within a short time in different locations in
terms of language, cultural, time, political, and economical differences?
• What are techniques that you will be using to create a strong team with a high level of
teamwork?
• What are the advantages and disadvantages of managing a virtual team?
• What type of conflicts might occur between members? When it happened how will you solve it?
• As a manager how you will manage the outsourced projects?
• What techniques that you will apply to encourage and motivate your team for improvement?
• Conclusion.