Description
Copy the link below, paste it into your web browser and it will take you to the site where the case study is located. Using the knowledge you gained in the Management Theory I & II courses about leadership and management conduct an analysis of the case. Use all of the information given in the case study. It is quite a lot of information. Discuss the patient flow project at the hospital. Consider how patient flow can effect how patients perceive customer service at a medical facility. Also consider how patient flow can impact other services of the clinic and/or hospital. You should analyze the impact on the organization, the workers, leadership, and the customers. Remember that all the deliverables in this course are to be APA styled with all that requires. The body of the paper should be at a minimum of three pages in length. An assignment link will be available within this week’s content so you can upload your deliverable.