Forces that work against the change process—such as complacency, resistance, and structural barriers—never disappear. However, following Kotter’s eight-stage process can mitigate these forces enough for a new culture to form. […]
Forces that work against the change process—such as complacency, resistance, and structural barriers—never disappear. However, following Kotter’s eight-stage process can mitigate these forces enough for a new culture to form. […]