Organizations must establish new processes, or modify their current ones, to support the implementation of enterprise-wide business information systems. In other words, organizational change is necessary to promote a process-oriented culture to drive value from business information systems. After all, the goal of the process-oriented organization is to reduce human error and increase organizational effectiveness.
Review the following video:
BPMOGmbH. (2021, January 11). Process-orientation | Learn about the importance of process-oriented companiesLinks to an external site. [Video]. YouTube. https://youtube.com/watch?v=_4VL-Ty4ycg
Time Estimate: 5 minutes
Then, consider the organization where you work (or one at which you have worked in the past). Does/did your organization have a process-oriented culture or a more function-oriented culture (a more “traditional” approach in which the structure is aligned based on functions such as sales, production, etc.)?
BY DAY 3
Post an analysis of your selected organization’s culture as being more function-oriented or process-oriented as well as your thoughts about the advantages and disadvantages of having a process-oriented culture. Use the video and other resources to support your analysis as follows:
Classify your selected organization’s culture as being either process-oriented or function-oriented and provide examples to support your classification.
The video seems to be advocating for a process-oriented culture to enhance business operations. Do you agree that there should be a push for a process-oriented culture? What are the pros and cons of having a process-oriented culture? Are there any aspects of a function-oriented culture that would benefit your (or any) organization?