THE RJ REYNOLDS Tobacco Company

 

In the 1930s and 1940s, smoking became the norm for both men and women in the United States, and a majority of physicians smoked. At the same time, there was rising public anxiety about the health risks of cigarette smoking. One strategic response of tobacco companies was to devise advertising referring directly to physicians. As ad campaigns featuring physicians developed through the early 1950s, tobacco executives used the doctor image to assure the consumer that their respective brands were safe.

These advertisements also suggested that the individual physicians’ clinical judgment should continue to be the arbiter of the harms of cigarette smoking even as systematic health evidence accumulated. However, by 1954, industry strategists deemed physician images in advertisements no longer credible in the face of growing public concern about the health evidence implicating cigarettes.

IN 1946, THE RJ REYNOLDS Tobacco Company initiated a major new advertising campaign for Camels, one of the most popular brands in the United States. Working to establish dominance in a highly competitive market, Reynolds centered their new campaign on the memorable slogan, “More doctors smoke Camels than any other cigarette.” This phrase would be the mainstay of their advertising for the next 6 years. Touting surveys conducted by “three leading independent research organizations,” one typical advertisement proclaimed that according to “nationwide” surveys of 113597 doctors “from every branch of medicine,” Camel was the brand smoked by most respondents. It also asserted that this statistic was an “actual fact,” not a “casual claim.”

In reality, this “independent” surveying was conducted by RJ Reynolds’s advertising agency, the William Esty Company, whose employees questioned physicians about their smoking habits at medical conferences and in their offices. It appears that most doctors were surveyed about their cigarette brand of choice just after being provided complimentary cartons of Camels.1

Even without the suspect nature of the data used in the “More Doctors” campaign, the frequent appearance of physicians in advertisements for cigarettes in this and many other ad campaigns is both striking and ironic from the vantage point of the early 21st century. Any association between physicians and cigarettes—the leading cause of death in the United States—is jarring given our current scientific knowledge about the relationship of smoking to disease and the fact that fewer than 4% of physicians in the United States now smoke.2

In 1930s and 1940s, however, smoking had become the norm for both men and women in the United States—and a majority of physicians smoked.3 At the same time, however, rising public and scientific anxiety existed about cigarettes’ risks to health, creating concern among the tobacco companies. The physician constituted an evocative, reassuring figure to include in their advertisements. In retrospect, these advertisements are a powerful reminder of the cultural authority physicians and medicine held in American society during the mid-20th century, and the manner in which tobacco executives aligned their product with that authority.

Even before modern epidemiological research would demonstrate the health risks of smoking at mid-century, there had already arisen considerable concern about the health impact of cigarette use.4 Questions of the moral and health consequences of cigarette smoking that had been prevalent at the beginning of the 20th century still lingered. Although many physicians were unconvinced by this older research, some had begun to recognize a disturbing increase in lung cancer, and some had also started to consider the respiratory and cardiovascular effects of smoking. A common theory held that cancer resulted from chronic irritation to the affected tissue, and many wondered whether cigarette smoke “irritated” lung tissue in this manner.5

Well aware of these concerns—and their impact on cigarette sales—the tobacco companies devised advertising and marketing strategies to (1) reassure the public of the competitive health advantages of their brands, (2) recruit physicians as crucial allies in the ongoing process of marketing tobacco, and (3) maintain the salience of individual clinical judgments about the health effects of smoking in the face of categorical scientific findings.

These elements would be of growing importance as the health effects of smoking came to be more fully elucidated. One aspect of these promotional strategies was to refer directly to physicians in both images and words. We explored how physicians were depicted in these advertisements and how the ad campaigns developed as health evidence implicating cigarette smoking accumulated by the early 1950s.

EARLY MEDICAL CLAIMS

American Tobacco, the leader in the splashy ad campaigns that had made its Lucky Strike brand dominant by the late 1920s, was the first to mention physicians in advertisements. The physician was just one piece of a much larger campaign on behalf of American Tobacco. As cigarette sales grew exponentially in the United States in the early 20th century, Lucky Strikes had become the preeminent brand largely because of its massive promotional efforts. Company president George Washington Hill worked with ad man Albert Lasker to develop a “reason why” consumers should purchase their brand. With no real scientific evidence to back their claims, American Tobacco insisted that the “toasting” process that Lucky Strikes tobacco underwent decreased throat irritation.6 In fact, Lucky Strikes’ curing process did not significantly differ from that of other brands.

Related campaigns emphasized that “Luckies” would help consumers—especially women, their new market—to stay slim, since they could “Reach for a Lucky instead of a sweet.” Along with these persistent health claims, a typical advertisement from 1930 boldly stated that “20,679 Physicians say ‘LUCKIES are less irritating’ ” and featured a white-haired, white-coated doctor with a reassuring smile (Figure 1 ▶).7

FIGURE 1
FIGURE 1—
Advertisement: “20,679* physicians say ‘LUCKIES are less irritating.’ ”
In this manner, American Tobacco advertisements reflected an awareness of ongoing public concern about the potential health effects of cigarette smoking. Referring to a large number of physicians who they claimed backed up the superiority of Lucky Strikes, the ad text noted in small print that their accounting firm had “checked and certified” this number, independently validating the claim.8 Their advertising agency, Lord, Thomas and Logan, had sent cartons of cigarettes to physicians in 1926, 1927, and 1928 and asked them to answer whether “Lucky Strike Cigarettes . . . are less irritating to sensitive and tender throats than other cigarettes.”

Touting the toasting process in the accompanying cover letter, advertising executive Thomas Logan pointed out the virtues of Lucky Strikes and claimed that they had heard from “a good many people” that they could smoke Lucky Strikes “with perfect comfort to their throats.” American Tobacco used the physicians’ responses to this survey to validate their claim that Lucky Strikes were “less irritating,” claiming it confirmed their enduring assertion that their “toasting” process made cigarettes less irritating. Toasting, the advertisement went on to explain, was “your throat protection against irritation—against cough.”9 Although there was no substantive evidence that this process of curing tobacco was superior to the methods used by other companies, American Tobacco made the bold claim and tied it to physicians.

By the mid-1930s, Philip Morris, a newcomer to the market, took the use of health claims a step further, designing a campaign that used a new strategy of referring directly to research conducted by physicians. Both in magazines targeted to the general public and in medical journals, Philip Morris claimed that their cigarettes were proven to be “less irritating.” For example, in a 1937 Saturday Evening Post advertisement, Philip Morris’s hallmark spokesman, bellhop Johnny Roventini, announced that according to “a report on the findings of a group of doctors . . . when smokers changed to Philip Morris, every case of irritation cleared completely and definitely improved” (Figure 2 ▶). The text referred specifically to faithful doctors “day after day. . . [keeping] a record” to “prove conclusively” the decrease in irritation.10

FIGURE 2
FIGURE 2—
Advertisement: “A report on the findings of a group of doctors.*”
These “findings” resulted from an aggressive pursuit of physicians and focused on the concept that adding a chemical to their cigarettes, diethylene-glycol, made them moister and less irritating than other brands. As Alan Blum, editor of the New York State Journal of Medicine, explained in his 1983 assessment of cigarette advertisements that had appeared in the journal from 1927 to 1953, Philip Morris—armed with papers written by researchers that the company had sponsored—attempted to use “clinical proof” to establish the superiority of their brand.11 Specifically, Columbia University pharmacologist Michael Mulinos and physiologist Frederick Flinn produced findings (on the basis of the injection of diethylene-glycol into the eyes of rabbits) that became the centerpiece of the Philip Morris claim that diethylene-glycol was less irritating, although other researchers not sponsored by Philip Morris disputed these findings.12

This highly successful campaign made Philip Morris into a major brand for the first time.13 As a 1943 advertisement in the Saturday Evening Post proclaimed, Philip Morris provided “[f]ull reports in medical journals by men, high in their profession—regularly offered to physicians on request.”14

These advertisements used physicians and science to make their particular brand appeal to the broader public while at the same time they curried favor with physicians. Company operatives appeared at medical conventions and in physicians’ private offices, providing physicians with free cigarettes and reprints of scientific articles on the subject. As a 1936 Fortune Magazine profile of Philip Morris & Company made clear:

The object of all this propaganda is not only to make doctors smoke Philip Morris cigarettes, thus setting an example for impressionable patients, but also to implant the findings of Mulinos so strongly in the medical mind that the doctors will actually advise their coughing, rheumy, and fur-tongued patients to switch to Philip Morris on the ground that they are less irritating.15

With careful, deferential appeals to physicians, Philip Morris aimed to gain their approval. The specific positive references to clinical evidence that had appeared in medical journals helped to establish and maintain this connection between physicians and tobacco companies, and between health and cigarettes.

TOBACCO INDUSTRY COURTS DOCTORS

According to a number of accounts, medical professionals—having themselves joined the ranks of inveterate smokers—doubted the connection between smoking and disease after 1930.16 Although hygienic and physiological concerns continued to be voiced, clinical medicine claimed that individual assessment and judgment was required.17 During this era, there was a strong tendency to avoid altogether causal hypotheses in matters so clearly complex. There was—and would remain—a powerful notion that risk is largely variable and thus, most appropriately evaluated and monitored at the individual, clinical level.18

According to this logic, some people could smoke without risk to health, whereas others apparently suffered untoward and sometimes serious consequences. As cigarette smoking became increasingly popular in the early decades of the 20th century, medicine offered no new insight into how best to evaluate such variability other than on an individual post hoc basis. If, and when, an individual developed symptoms, a physician might appropriately advise restricting or eliminating tobacco. As a result, rather than being located within the sphere of public health, cigarette use remained within the domain of clinical assessment and prescription. The tobacco industry would actively seek to keep cigarettes within this clinical domain.

For the tobacco companies, physicians’ approval of their product could prove to be essential, especially since patients often brought smoking-related symptoms and health concerns to the attention of their doctors. Through advertisements appearing in the pages of medical journals for the first time in the 1930s, tobacco companies worked to develop close, mutually beneficial relationships with physicians and their professional organizations. These advertisements became a ready source of income for numerous medical organizations and journals, including the New England Journal of Medicine and the Journal of the American Medical Association (JAMA), as well as many branches and bulletins of local medical associations.19

Coming during the Great Depression, the placement of advertisements in medical journals helped to keep medical organizations financially solvent when resources were scarce. Philip Morris praised physicians in these advertisements with taglines like “Every doctor is a doubter” and “Doctor as judge” as they appealed to physicians’ expert ability to evaluate the evidence, referring them to scientific articles that they claimed illustrated the superiority of their brand. As one such advertisement explained in its entirety in 1939, “If you advise patients on smoking—and what doctor does not—you will find highly important data in the studies listed below. May we send you a set of reprints?”20

Not only, then, did physicians’ findings help to make the Philip Morris brand appear superior in the eyes of the public, but the company also turned to physicians with great effect. Physicians became, through this process, an increasingly important conduit in the marketing process.

RJ REYNOLDS’S MEDICAL RELATIONS DIVISION

Although Philip Morris may have created this strategy—and gained a leg up in the competitive cigarette market—RJ Reynolds became the leading force in soliciting physicians. Reynolds created a Medical Relations Division (MRD) in the early 1940s that became the base of their aggressive physician/health claims promotional strategy. They directly solicited doctors in a 1942 advertisement that appeared in medical journals describing the MRD. Declaring that “[t]he most significant medical data is derived from the every-day records of practising [sic] physicians,” the text asserted “your office record reports in such cases should prove interesting to study.”21

The MRD, including its long-time director, A. Grant Clarke, was in fact a part of RJ Reynolds’s advertising firm, rather than any kind of professional scientific division of the company. The MRD’s mailing address was the side door of the William Esty Advertising Company.22 The work of the MRD focused on promoting Camels mainly through finding and courting researchers to help substantiate the health claims RJ Reynolds made in their advertisements.

In the late 1930s and early 1940s, Clarke—who had no medical or scientific training—corresponded with many researchers who were pursuing questions relating to smoking and health. The MRD financed research that Reynolds then referred to in advertisements. Rather than emphasizing claims of moistness as Philip Morris had done, RJ Reynolds focused on nicotine absorption, insisting that Camels were the slowest burning of all cigarettes. The safety of nicotine—like the issue of chronic irritation—was a source of ongoing concern; Reynolds maintained that nicotine was “the chief component of pharmacologic and physiological significance.” Camels’ slow burning rate, their advertisements now asserted, decreased nicotine absorption; as a result, Camels offered smokers an advantage over other, faster-burning brands.23

As they made this claim, RJ Reynolds also asked physicians to use the information when advising their patients. They referred to “a number of reports from physicians who recommend Camels” and called on those reading the advertisement to send in their own clinical experiences and to request copies of medical journal articles from the MRD that proved their assertions. The offer served to legitimate RJ Reynolds’s claims. The main article cited did not in fact address Camels specifically, although it did make the claim that slow-burning cigarettes were superior.24 With no clear knowledge about whether nicotine absorption was even an area that should concern smokers, and with very little data showing Camels’ slower absorption, the scientific basis for Reynolds’s claim remained obscure.

Nonetheless, such health claims would become the basis for the aggressive recruitment of physicians as allies in the promotion of their products and brands. Tobacco companies’ participation in medical conventions provided a clear example of their efforts to appeal to physicians. For example, social commentator Bernard Devoto described the exhibit hall of the 1947 American Medical Association (AMA) convention in Atlantic City, where doctors “lined up by the hundred” to receive free cigarettes.25 At the 1942 AMA annual convention, Philip Morris provided a lounge in which doctors could relax and socialize. The lounge, an advertisement explained, was “designed for your comfort. Drop in. Rest . . . read . . . smoke . . . or just chat”26 (Figure 3 ▶).

FIGURE 3
FIGURE 3—
Advertisement: “Philip Morris invites you to the . . . Doctor’s Lounge.”26
Besides welcoming physicians to the convention, Reynolds touted their scientific research into cigarettes. In an advertisement that appeared in medical journals across the country in the weeks before the 1942 AMA meeting, Reynolds reiterated their claim that “[t]he smoke of slow-burning CAMELS contained less nicotine than that of the 4 other largest-selling brands tested,” and continued to direct its health theme at doctors. The advertisement also referred to “the interesting features of the Camel cigarette exhibit,” including “the dramatic visualization of nicotine absorption from cigarette smoke in the human respiratory tract” and “giant photo-murals of Camel laboratory research experiments.” At a time when laboratory science had garnered especial admiration, the advertisement linked clinical medicine to the authority of investigative science.27

Along with directly soliciting physicians, the tobacco advertisements portrayed a glowing image of physicians in both medical journals and popular magazines. In advertisements that were precursors to the “More Doctors” slogan, RJ Reynolds specifically featured dedicated physicians serving their country and its soldiers during World War II. As a 1944 advertisement that appeared in Life Magazine entitled “Doctor of Medicine . . . and Morale” illustrated, doctors on the front received hero status:

He wears the same uniform. . . . He shares the same risks as the man with the gun. . . . Yes, the medical man in the service today is a fighting man through and through, except he fights without a gun. . . . [H]e’s a trusted friend to every fighting man. . . .[H]e well knows the comfort and cheer there is in a few moments’ relaxation with a good cigarette . . . like Camel . . . the favorite cigarette with men in all the services.28

With this and similar advertisements, the positive place that physicians held in American culture was both exploited and underlined by RJ Reynolds’s advertising scribes. Linking physicians to wartime patriotism further elevated their status and, with it, Camel cigarettes.

THE “MORE DOCTORS” CAMPAIGN

When the “More Doctors” campaign began in January 1946, it also focused on the respected and romantic image the medical profession had achieved in American society.29 Featuring 6 illustrations of physicians with patients—in the laboratory or sitting back with cigarette in hand—this first advertisement personalized the physician for the readers of such popular magazines as Ladies’ Home Journal and Time.30 Prefaced with the bold statement that “Every doctor in private practice was asked:—family physicians, surgeons, specialists . . . doctors in every branch of medicine,” the advertisement touted the thoroughness of their survey and insisted that “yes, your doctor was asked . . . along with thousands and thousands of other doctors from Maine to California.”

By linking their depiction of physicians to the consumer’s own physician, Reynolds brought immediacy to their claims. Any fears that smoking might be harmful were also easily contradicted by the physician’s being a smoker himself. Admirable, forthright physicians—including the consumer’s own—had “named their choice,” and that choice, the advertisement insisted, was Camels, hands down.

Even though a few of these advertisements did appear in print, the Reynolds advertising department soon realized that they might have overstepped their evidence. With the Federal Trade Commission already challenging suspected health claims in cigarette advertisements, RJ Reynolds toned down their copy, quickly shifting their claim to “113,597 physicians” surveyed rather than all physicians.31

At least some individual physicians questioned the original claim. In a letter to Howard T. Behrman, a physician who had requested “more specific information concerning the survey of physicians’ smoking preference,” RJ Reynolds advertising executive W. T. Smither assured him that the surveying had been thorough and scientific. Explaining that the question about brand preference had been embedded in a survey that included less relevant topics—such as medical journals, medical conventions, and numerous consumer products—Smither emphasized how 3 independent surveys had garnered “similar findings, and in doing so, served to confirm the accuracy of each other.”32

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